Buyer is responsible for all returned shipments.
Inspect all packages before signing for them. In the event of damage to the shipment, do not sign.
Contact us immediately. We will resend a new package. If you are to notice there is something wrong with the products after signing for it, please contact us via E-MAIL within one week from the date of reception.
Please provide the order number, products’ description, and the reason you would like to return the product.
Please return the goods in the original packaging.
After completing a thorough analysis of the product and conclusive evidence showing the product is counterfeit or unacceptable purity levels, we will then issue an exchange.
The return process begins after you provide us with the order number, product description, and the reason for returning it.
Products eligible for return should be intact and in original packaging.In case if you don’t receive the package we will send you once again for free.